MassHealth General Updates on Fiscal Intermediary Procurement and Electronic Visit Verification (EVV)

MassHealth will be conducting two virtual public listening sessions in April. The first session will be conducted in English on Tuesday, April 20, 2021 from 1PM to 3PM. The second session will be conducted in Spanish on Tuesday, April 27, 2021 from 1PM to 3PM. The purpose of these meetings is to provide updates on the MassHealth PCA program and EVV implementation along with taking stakeholder feedback. As in the past, stakeholders may attend via WebEx or by calling in. For information on how to attend, please click on the link below. As always, written responses are accepted any time at

April MassHealth Public Listening Sessions Information

MassHealth is in the process of procuring a single fiscal intermediary (FI) for Massachusetts. MassHealth is also beginning the gradual implementation of EVV starting January 1, 2022. For more information on EVV and the FI procurement process please visit or


Paid Family and Medical Leave Act (PFMLA) Update

The Commonwealth of Massachusetts PFLMA benefits began on January 1, 2021. Please read the notice below on qualified reasons to take and how to apply for PFLMA benefits.

Paid Family and Medical Leave Act Notice

Please read this notice on the qualified reasons for taking PFLMA benefits and how to apply for them. This notice is both in English and Spanish.

FFCRA Paid Leave Extension

The American Rescue Plan Act of 2021(ARPA) extended the Families First Coronavirus Response Act paid leave until 9/30/2021. Starting 4/1/2021, up to an additional 10 days of paid leave (up to 80 hours, or a part-time employee's two week equivalent) has been granted to individuals who had previously used this provision. Additionally, three more reasons (getting the COVID vaccine, recovering from an adverse reaction from the vaccine, and awaiting the results of a COVID diagnosis or test) have been added to take this leave. Please follow this link to the voucher to request payment for this leave.


PCA COVID-19 Vaccinations

The Executive Office of Health and Human Services released two memos regarding COVID-19 in Massachusetts on February 12, 2021. The first, outlines the launch of a new vaccine site finder and appointment finder for some sites. This memo can be found here. The second memo has additional information with vaccine dosages, new appointment availability, and call center support for residents 75 years old and over. That memo can be found here.

MassHealth has released their plan for PCAs to receive the COVID-19 vaccine. To view the letter outlining the plan, please follow this link. Individuals that are eligible for the vaccine can find more information about where and when they can get vaccinated by going to

Information on the documentation needed for vaccination appointments can be found at This link includes the attestation form eligible individuals are required to complete before going to their appointment.


COVID-19 Updates

Stavros FI continues to make sure that we provide the necessary information and resources to increase or maintain the safety of all our consumers and employees.

We recommend you make emergency plans to keep yourself healthy.

View Our COVID-19 Update Page


Personal Protective Equipment (PPE)

PCAs can request personal protective equipment, such as masks and gloves, through the PCA union (1199SEIU) by visiting the following links:

Note: This resource is available to all PCAs participating in the MassHealth PCA program.  Consumers cannot obtain PPE through the above links.  For additional information about PPE for consumers and non-PCAs, please visit or

A .pdf has been created by MassHealth with this information. It can be downloaded by clicking the link below.

PPE and PCA Wage Update

2021 Payroll Calendars

Week 1 Schedule for 2021

This is the Week 1 schedule for 2021. Please use this schedule if your consumer number is between 1000-4999 and A000-M999.

Week 2 Schedule for 2021

This is the Week 2 schedule for 2021. Please use this schedule if your consumer number is between 5000-9999 and N000-Z999.

"Our goal is to provide the best customer service without any delays in processing your PCA's checks"

Stavros FI Contact and General Info

For general questions and comments please call (800) 442-1185 or email

Visit Our Main Site at

Open 9 to 5
Monday - Friday

(excluding major holidays)

PCA Union Information:

Stavros FI works with Adlib, Northeast Independent Living Program (NILP), Center for Living and Working (CLW), Stavros CIL, and Independence Associates (IA)

Other Stavros Offices

Amherst Office

210 Old Farm Rd
Amherst, MA 01002

T (413) 256-0473 F (413) 256-0190

Springfield Office

227 Berkshire Ave
Springfield, MA 01109

T (413) 781-5555 F (413) 733-5473

Greenfield Office

55 Federal St, Suite 210
Greenfield, MA 01301

T (413) 774-3001 F (413) 772-2556