Contact Stavros Fiscal Intermediary Office

Employment and Wage Verification, Unemployment, New Hire Questions

Are you a housing authority, lender, or prospective employer seeking to verify employment for a current or former Stavros Personal Care Attendant? Email your request, with the PCA’s signed/electronic release, to (preferred or fax: 413-256-3596.

Are you a PCA needing to claim unemployment? Contact the Department of Unemployment Assistance (DUA). DUA will contact Stavros for wage verification; be sure to provide DUA with the consumer’s name as employer.

For inquires about PCA new hire completion status please email or call 800-442-1185.

For all other inquiries, contact Stavros FI Customer Service at the email or phone numbers below.

Fiscal Intermediary Email and Phone Numbers

Email: or use the contact form on this page.

Phone: (800) 442-1185 or (413) 256-6692

Fiscal Intermediary Office Mailing Address

Stavros CIL
PO Box 2130
Amherst, MA 01004

Fiscal Intermediary Fax Numbers

(888) 773-4281 or (413) 256-3849

Other Stavros Offices Information

Main Office (Amherst)

210 Old Farm Rd
Amherst, MA 01002
Telephone: (413) 256-0473, (800) 804-1899
Fax: (413) 256-0190

Springfield Office

227 Berkshire Ave
Springfield, MA 01109
Telephone: (413) 781-5555
Fax: (413) 733-5473

Greenfield Office

55 Federal St,
Suite 210
Greenfield, MA 01301
Telephone: (413) 774-2543
Fax: (413) 772-2556

Contact Stavros Fiscal

Please use the form below to contact or provide feedback to Stavros Fiscal. A member of our staff will get back to you as soon as possible.